Commonly Asked Questions about ADD/ADHD
1. What is the difference between ADD and ADHD?
ADD (Attention Deficit Disorder) and ADHD (Attention-Deficit/Hyperactivity Disorder) describe the same condition. Today, ADHD is the official medical diagnosis, while ADD commonly refers to the inattentive type, with symptoms like difficulty focusing, organizing, and completing tasks rather than hyperactivity. Both ADD and ADHD can be effectively diagnosed and treated with ADHD evaluation, treatment planning, and counseling.
2. Can I get in for an appointment immediately, or is there a waitlist for ADD/ADHD treatment?
In most cases, ADD and ADHD appointments are available immediately. We offer Fridays and weekend morning appointments, allowing patients to be seen quickly. As our clinic grows, we’ll expand hours to ensure daily access to ADHD and ADD diagnosis, treatment, and counseling services across Idaho.
3. Do you accept private insurance, Medicaid, or Medicare?
Yes. We accept private insurance, Medicaid, and Medicare for ADD and ADHD evaluations, treatment, and counseling. Our goal is to make ADD/ADHD care accessible and affordable for patients across Idaho. Contact our clinic to verify your coverage.
4. Is there an affordable payment option if I do not have insurance?
Yes. We offer a cash discount of $150 per appointment for patients without insurance. Our goal is to provide affordable ADD and ADHD diagnosis, and comprehensive treatment options. We also provide transparent pricing upfront so you know what to expect before your visit.
5. What is the process to determine if I have a diagnosis of ADD/ADHD?
Your first appointment includes a comprehensive ADD/ADHD evaluation, reviewing symptoms, history, and how attention challenges affect daily life. We may use screening tools and diagnostic criteria to determine if you meet the requirements for an ADD or ADHD diagnosis. Treatment options are discussed during the same visit ensuring prompt assessment and care plans.
6. Does the clinic use computer-assisted testing to diagnose ADD/ADHD?
No. We rely on a thorough clinical evaluation, medical history, and symptom review rather than computer-assisted tests. While some clinics use testing software, research shows accurate ADD/ADHD diagnosis is best made through personalized evaluation and professional assessment, which guides the patient and practitioner in choosing between treatment options.
7. How long are appointments and how often will I need follow-ups?
Initial appointments are 40–60 minutes to allow for a full ADD and ADHD evaluation and treatment discussion. Follow-up appointments are typically 20–30 minutes, though most visits do not require the full time. Frequency of follow-ups depends on treatment plan, adjustments to treatment, and progress.
8. What cities in Idaho can I receive ADD/ADHD treatment in?
We provide ADD and ADHD assessment and treatment statewide. Services for assessment and treatment are available in and around Boise, Meridian, Nampa, Caldwell, Idaho Falls, Twin Falls, Rexburg, and Pocatello. Our goal is to make ADD/ADHD care accessible anywhere in Idaho.
9. How are your services different from other ADD clinics in Idaho?
Our main competitors often require multiple visits before diagnosis or treatment, along with high costs, unanswered calls, and long delays. At our clinic, you can receive an ADD/ADHD assessment and treatment plan during the first visit, along with optional counseling. We prioritize prompt communication, quick provider access, and patient-centered care rather than a revenue-focused model.
10. How many appointments do I need for a diagnosis and medication management?
Unlike other clinics that require multiple visits, our approach allows you to receive an ADD and ADHD assessment and care options during your first appointment. This ensures treatment can begin quickly without unnecessary delays.
11. What are the best ADD/ADHD care options?
The best ADD/ADHD care options often combine personalized treatment support, counseling, coaching, and behavioral strategies to improve focus, organization, emotional balance, and daily functioning.
12. Are you open on weekends, and how can I reach a provider during off hours?
Yes. We offer appointments on Fridays and weekend mornings. Our team also checks phone messages every 4 hours throughout the day, ensuring patients can reach a provider and get answers quickly. We prioritize accessible, responsive ADD and ADHD care for all patients.
13. What is the ADD Excellence Institute’s appointment cancellation policy?
Appointments must be canceled at least 24 hours in advance. Cancellations with less than 24 hours’ notice or missed appointments will incur a $100 fee.
14. When is my payment for services due?
Payment is due at the time of your appointment, including copays, deductibles, or cash-pay fees. Our team can help clarify costs upfront so there are no surprises.
